CUSTOMER STORY | RENTAL TECHNOLOGY
Building Connected Inspection, Service, and Sales Workflows for the Rental Industry
How EVIZI™ supported Record360 across frontend implementation, product support, and testing for a multi-product platform serving rental operations.
Company Overview
Record360 provides digital inspection and damage-documentation software for companies renting trucks, vehicles, and heavy equipment.
Its product suite connects inspections, service activity, asset listings, customer communication, and administrative workflows across web and mobile environments.
Today, Record360 is part of Point of Rental Software following its 2024 acquisition. By 2023, Record360 reported completing more than 23 million inspections across 2,000 locations.
Headquarters
Seattle, Washington
Founded
2013
A Connected Product Environment
Record360’s platform supported multiple stages of the rental asset lifecycle. The project environment included four systems, each serving a different part of the inspection, service, sales, or administrative experience.
InspectPro
InspectPro helps companies document the condition of trucks, vehicles, and heavy equipment using photos and videos.
The platform supported:
- Custom inspection workflows
- Damage-protection processes
- Secure eSign signatures and approval workflows
ServicePro
ServicePro connected inspection information with service operations and customer communication.
Its capabilities included:
- ERP work-order integration and automation
- Photo and video documentation
- Predictable service workflows
- Text and email notifications following inspections
- A central hub for service requests, customer communication, and operational data
SalesPro
SalesPro helped rental businesses manage and promote equipment listings across sales channels.
The platform included:
- Product listings and data imports
- Listing status management and search
- Publishing across sales channels
- A shared collaboration environment for sales teams
RailsAdmin
RailsAdmin provided the administrative configuration required to support the wider Record360 product environment.
The Engineering Requirement
Supporting this product ecosystem required engineering work across customer-facing web applications, mobile applications, backend services, APIs, databases, infrastructure, and third-party integrations.
EVIZI’s engagement focused on implementing and supporting key products while testing the platform across its major technical layers.
The project environment connected:
- Modern InspectPro and ServicePro dashboards
- Existing RailsAdmin functionality
- iOS and Android applications
- NodeJS services supporting SalesPro
- PostgreSQL and additional databases
- External communication, analytics, and subscription-management services
- AWS infrastructure running through Docker and Kubernetes
The EVIZI™ Approach
The team combined product engineering support with testing across the connected Record360 environment.
1. Frontend Implementation
EVIZI™ implemented the frontend for InspectPro and ServicePro.
This work supported the customer-facing interfaces behind inspections, photo and video documentation, service activity, task management, approvals, and customer communication.
2. SalesPro Support
The team supported SalesPro within the broader Record360 product ecosystem.
The product included equipment listings, data imports, search, media management, sales-channel publishing, social sharing, and collaboration capabilities for sales teams.
3. Testing Across the Product Stack
EVIZI’s testing scope extended across:
This provided testing coverage across the principal technical layers supporting the Record360 product suite.
Connected Architecture
InspectPro and ServicePro connected to Record360’s Ruby on Rails API environment through the modern dashboard.
RailsAdmin supported administrative workflows through the existing API layer, while SalesPro connected through NodeJS services.
PostgreSQL, additional databases, and third-party integrations supported the wider platform environment.
Technology Environment
Backend
Ruby on Rails, Bundler, RSpec, and NodeJS
Frontend
ReactJS, JavaScript, and Bootstrap
Mobile
iOS and Android
Cloud and Deployment
AWS, Docker, Kubernetes, Unix, and GitHub
Third-Party Services
Segment, Intercom, Amplitude, Chargify, and Twilio
Project Management
Jira and Confluence
Results
EVIZI’s documented work with Record360 included:
- Frontend implementation for InspectPro
- Frontend implementation for ServicePro
- Engineering support for SalesPro
- Testing across mobile applications
- Testing across backend services
- Testing across frontend experiences
The engagement provided engineering and quality support across a connected platform serving inspection, service, sales, and administrative workflows.
Where Record360 Is Today
Record360 was acquired by Point of Rental Software in 2024 and now operates as part of a broader rental-technology organization.
Record360 reported completing more than 23 million inspections across 2,000 locations by 2023, demonstrating the scale at which its inspection and damage-documentation technology has been used.
*Company scale is based on Record360’s reported 2023 figures.
Need engineering support across web, mobile, backend, and cloud components?
Talk with an EVIZI™ Solutions Architect →